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Continual Service Improvement Manager - [electronic resource]
- 자료유형
- 전자책
- n905916527
- ISBN
- 9781780172248
- ISBN
- 9781780172255 (electronic bk.)
- 소장사항
-
MAIN
- DDC
- 004.068
- 저자명
- Whapples, David
- 서명/저자
- Continual Service Improvement Manager - [electronic resource]
- 발행사항
- Wiltshire, England : BCS Learning & Development Limited, 2015
- 형태사항
- 1 online resource
- 초록/해제
- 요약 :To remain competitive, businesses need to ensure that their systems are supporting their needs. The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical and accessible book gives an excellent introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
- 전자적 위치 및 접속
- 링크정보보기
- Control Number
- yscl:140854
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